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Post Info TOPIC: eReport Pro - eBay API Communication Issues


Forum Veteran

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Posts: 55
Date: Feb 17, 2011
eReport Pro - eBay API Communication Issues
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Please see here for a status update:

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Forum User

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Posts: 6
Date: Mar 14, 2011
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I notified eBay tech support about the API plug-in problem that prevents the tracking and shipping methods from being transferred as they had been. There was a note made of this by a friendly eBay person as their records had no other similar complaints/inquiries about this issue so I gave them the listed number and asked if they could contact Shipsurance tech team and help resolve the issue. This was over 2 weeks ago and eBay seemed concerned and willing to help solve the glitch. Just asking if anyone else has contacted eBay about this and if they haven't then a few more voices might get heard. Let me know if I can do anything as I really miss having the tracking info where it should be as it used to be.

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Forum Veteran

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Posts: 55
Date: Mar 16, 2011
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custom,

Our eReport Pro software has been updated. It is running smoothly again.

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Forum User

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Posts: 6
Date: Mar 16, 2011
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Yes, I got the update today and it was SUPER! Thank YOU for getting the issue resolved and hope eBay will work closer with you guys before they break out any more suprises!

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Forum Veteran

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Posts: 55
Date: Mar 17, 2011
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Agreed!

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